Refund policy

Eligibility for Returns and Refunds

1. We offer returns and refunds on products purchased directly from vendinglead.com only.
2. To be eligible for a return or refund, you must provide proof of purchase, such as an order number or receipt.
3. Returns and refunds are subject to compliance with the terms and conditions outlined in this policy.

Return and Refund Process

1. If you are dissatisfied with your purchase and wish to request a return or refund, please contact our customer support team at info@vendinglead.com within 180 days of receiving the product.
2. Our customer support team will review your request and may require additional information to process your return or refund.
3. If your request is approved, we will provide you with instructions on how to return the product. Please note that you may be responsible for return shipping costs unless the product is found to be defective or damaged upon arrival.
4. Products must be returned in their original condition, unopened, and unused. We reserve the right to refuse returns or refunds for products that have been opened, used, or damaged by the customer.
5. Refunds will be issued to the original payment method used for the purchase. We cannot issue refunds to a different payment method.

Non-Refundable Items

• Damaged items.

Refund Criteria

• Once we receive the returned product, we will inspect it and notify you of the status of your refund.
• If your refund is approved, it will be processed within 10 days. The refund processing time may vary depending on your payment provider.

Return Shipping Costs

• Return shipping costs may apply ($4.99) unless the return is due to our error.
• Shipping costs are non-refundable unless the product is determined to be defective or damaged upon arrival.

Changes to the Return and Refund Policy

1. vendinglead.com reserves the right to modify or update this Return and Refund Policy at any time without prior notice.
2. Any changes to this policy will be posted on our website. It is your responsibility to review this policy periodically for any updates or changes.

 

 

Contact Information

Business Address: 1925 Orca Pl, Anchorage, AK 99501, USA

Phone Number: +1 254-395-0236

Business Email: info@vendinglead.com